Mohammad , Fayruz
Kajian sistem komputerisasi haji terpadu (siskohat) di kantor pusat direktorat jenderal penyelenggara haji dan umrah departemen agama.
Masters thesis, Institut Pertanian Bogor.
As information needs continue to expand. The development of SISKOHAT was purposed to increase service qualily of hajj. This research is aimed at: (I) identifiing the implementation of SISKOHAT. (2) Analyzing the quality of resources and product of SISKOHAT. This research employs importance. perrfortnance Analysis (IPA) to examine importance level and satisfaction of SISKOHAT users at Directorate General of Hajj And Umrah Affairs, the Ministry of Religion Affairs .The result of the study indicates that the average score of importance and satisfacllon of
,SISKOHAT resources is high, People, hardware, data and network resources are very important.
Software resources is not important. The rate of implementation of data, hardware and software is very satisfactory. However people and network resources are not satisfactory. The information quality score is high on its importance. The score is satisfactory on its implenrentolion. Both time and content dimensions infortmation quality ore very important and very satisfictory. Form dimension is not quite importance and its implementation is not satisfactory. Technical and economic aspects of SISKOHAT must be developed. This is to attain Directorate General of Hajj And Umrah Affairs, the Ministry of Religion Affairs vision and mission. The organization should always meet the customer needs to anticipate the global changes.
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